Emotional Intelligence

When was the last time you pulled your team away from the daily grind to work on the team, not just as a team?   The best leaders recognize the need to get off the hamster wheel of never-ending operational tasks to focus on building a cohesive, high-performing team. An off-site retreat is one of the

By Jon Lokhorst, CPA, PCC   Is it possible for you to be a good boss and, at the same time, underperform or even fail as a leader in your organization?   That was the opening question during Mission-Critical Leadership: How Smart Managers Lead Well in All Directions, a full-day training experience offered during PICPA’s 125th Annual Meeting and

The post-pandemic rise of employee burnout should have savvy leaders taking these preventative steps to protect themselves and their teams.   An increasing rate of employee burnout is among the far-reaching consequences of the global pandemic we’ve been weathering. According to the most recent Future of Benefits Pulse Survey from The Hartford, 61 percent of workers said

By Jon Lokhorst, CPA, PCC     Leading change has always been a high-risk, high-reward proposition. That’s become even more true throughout the significant, unplanned change of the COVID pandemic. This rapid, constant change also makes it difficult for leaders to gauge their effectiveness, especially when many of their team members are working remotely.   The best leaders address this

Emotional intelligence (EQ) is a primary driver of leadership effectiveness. Numerous research studies identify EQ as more important than technical skills, industry knowledge, and other factors that set apart top-performing leaders. EQ expert Daniel Goleman credits emotional intelligence for 90% of the difference between star performers and average ones in senior leadership roles. EQ is essential

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