On Wednesday, March 11, 2020, the World Health Organization declared the rapidly spreading coronavirus a global pandemic. Within days, employers across the world sent workers home to work remotely. Soon after that, a Gartner survey of top executives showed that roughly half of their organizations had more than 80 percent of their employees working from

Emotional intelligence (EQ) is a primary driver of leadership effectiveness. Numerous research studies identify EQ as more important than technical skills, industry knowledge, and other factors that set apart top-performing leaders. EQ expert Daniel Goleman credits emotional intelligence for 90% of the difference between star performers and average ones in senior leadership roles. EQ is essential

Employee engagement is a crucial driver of several positive business outcomes, such as productivity, employee retention, customer satisfaction, and profitability. What’s often overlooked is the importance of employee engagement in driving successful change. Research by Anna University management professors C. Swarnalatha and T. Prasanna discovered a vital link between the two. The Gallup organization has studied

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