Author: Jon Lokhorst

Emotional intelligence (EQ) is a primary driver of leadership effectiveness. Numerous research studies identify EQ as more important than technical skills, industry knowledge, and other factors that set apart top-performing leaders. EQ expert Daniel Goleman credits emotional intelligence for 90% of the difference between star performers and average ones in senior leadership roles. EQ is essential

Lessons learned from Deloitte’s 2019 Millennial Survey. Uneasy. Pessimistic. Dissatisfied. Skeptical. Disillusioned. These words from The Deloitte Global Millennial Survey should give every accounting and finance leader pause. The morale and engagement of millennials (those born between 1983 and 1994), who will soon make up over one-half of the global workforce, and Gen Z workers (those born

Employee engagement is a crucial driver of several positive business outcomes, such as productivity, employee retention, customer satisfaction, and profitability. What’s often overlooked is the importance of employee engagement in driving successful change. Research by Anna University management professors C. Swarnalatha and T. Prasanna discovered a vital link between the two. The Gallup organization has studied

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